General Business Conditions (GBC) shall be effective for all the
deliveries sold or mediated by:
phone:+49 89 89041 372
directly or by the third party. They are also effectual for all
the future deals, even if they are not precisely agreed upon.
Any deviations from the present General Business Conditions
shall be effective only subject to our written confirmation.
Any counter confirmation from the customer with the reference to
his own Business Conditions shall not be allowed; in this case
the contract shall be effective if it is followed by the actual
agreement with the present General Business Conditions.
Information to your right to return ordered goods
a) The Customer is entitled send back the arcurio goods within
two weeks from delivery without stating a reason for.
b) In case the right to return goods or parts of goods is
executed, these goods will be possibly under circumstances
delivered to arcurio ® in the original packaging.
Upon receiving and/or at the commissioning period of goods,
samples, and other types of products the Customer shall examine
them without delay and report to us any defects in writing, by
fax or e-mail, as well as provide us with information on defects
found. The deadline for claims shall be
weeks unless defects have not been detected by the initial
examination within the aforesaid period.
d) The warranty period for all types of products will be
months, starting from the date of delivery at the Customer.
If there are defects due to our fault, arcurio ® have the right
to eliminate defects or replace a product at our discretion. In
this event the customer shall give us a fair amount of time and
opportunity to eliminate defects. The right to claim damages due
to impairment of obligations shall arise only after our multiple
attempts to eliminate defects or replace products. Providing
arcurio ® fails partly or fully in his endeavour to replace
flaws Customer has right to (i) request price reduction or
potentially to (ii) refrain from the contract.
§ 2 Retention of property
a) We shall retain the property rights for the delivered goods
(reserved goods) until the fulfilment of all obligations by the
customer as stated in the §3 of GBC. During this period the customer shall not
be entitled to dispose of the reserved goods.
b) In the event of third parties, in particular bailiffs,
accessing the reserved goods, the customer shall make reference
to our company as the sole owner of the goods and notify us
without delay. All the costs and damages relating to this shall
be incurred by the customer.
c) If the customer behaves in violation of the contract, in
particular in regard to delayed payments, we are entitled to
call back the goods at the customer's expense. Withdrawal or
distraint of the goods shall not constitute the cancellation of